Frequently Asked Questions
Everything you need to know about shopping with Pezwaan
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is Pezwaan's return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, Pezwaan ships to domestic addresses only. We are working on expanding our logistics to offer international shipping in the near future.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9:00 AM to 6:00 PM.